Marketing & Messaging

Information about our communication practices and messaging services.

Company Information

Business Name: TOM Car Wash
Address: 7548 Emerald Drive, Manassas, Virginia 20109
Email: support@tomcarwash.com
Website: tomcarwash.com

About Our Communications

TOM Car Wash communicates with customers through various channels to provide service updates, appointment confirmations, promotional offers, and important notifications about our services.

Types of Messages You May Receive

Message Frequency

Message frequency varies based on your interaction with our services:

SMS Messaging Program Details

Program Information

Program Name: TOM Car Wash Notifications
Purpose: Service updates, appointment reminders, and promotional offers
Message Types: Transactional and marketing
Carrier Fees: Message and data rates may apply
Supported Carriers: All major U.S. wireless carriers

Opt-In Process

Customers can opt in to receive SMS messages by:

Consent is not a condition of purchase. You may receive messages even if you do not opt in to marketing communications for transactional purposes related to your service.

Opt-Out Process

You can opt out of receiving SMS messages at any time by:

After opting out, you will receive a final confirmation message and then no further messages unless you opt in again.

Help & Support

For help with SMS messages:

Privacy Protection

Your phone number and personal information are protected under our Privacy Policy. We do not share your information with third parties for their marketing purposes without your explicit consent.

Liability Disclaimer

TOM Car Wash is not responsible for delayed or undelivered messages. Message delivery depends on your carrier's network availability and your device settings. Message and data rates may apply based on your wireless carrier plan.

View SMS Terms Privacy Policy